Phone: 07974 802498   Fax: 0117 3706534

Email: contact@childandfamily.co.uk Webmail: Click here

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Last updated:
14 Feb 2012
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Keeping Children Safe in their families

About Us

Child and Family Solutions is a Child Protection Consultancy based in Bristol, UK, specialising in the Resolutions approach to risk reduction in child protection cases where abuse is denied.

We provide expert witness and assessment services to the Court and Local Authorities, using an approach that builds upon extensive experience in Child Protection work and is informed by a Systemic Family Psychotherapy perspective.

Margaret Hiles M.Sc.(Bristol), Dip.SW., CQSW, PGCert Man. Org., UKCP

Summary:
Margaret is a qualified and UKCP Registered Systemic Family Psychotherapist who has experience over many years of working with children at risk and their families. Since 2002 she has provided expert assessment in cases involving denial under instruction from the Court and statutory authorities within the UK, as well as providing consultancy to UK and overseas agencies.

Specialising in:

  • provision of specialist knowledge and experience to cases involving significant harm to children, in particular those where culpability is denied by carers
  • assessment in child and family proceedings where there are serious concerns about the future safety of children
  • planning, delivering and co-ordinating risk reduction assessments, informed by the ‘Resolutions’ approach to high risk child protection cases involving parental denial
  • combined experience of the contexts of social work and family therapy practice; bringing a systemic perspective to child protection work

Qualifications:
M.Sc. (Univ. of Bristol) Family Therapy and Systemic Practice, 2002
UKCP registered Systemic Family Psychotherapist
Dip.SW and CQSW (Univ. of Wales, Cardiff), 1990
Family Therapy in Context (Univ. of Bristol), 1994
Intermediate Family Therapy, masters level (Univ. of Bristol), 1997
Postgraduate Certificate in Management and Organisation (UWE, Bristol) 2000
CRB Enhanced Disclosure Certificate
  • Co-author of a paper published in the Journal of Systemic Therapies (Vol. 25, 2006) entitled The Resolutions Approach: working with denial in child protection cases. This paper has (2008) been re-published by Icfai University Press in India.
  • Research cited in the book Working with denied child abuse: the Resolutions Approach (2006) by Andrew Turnell and Susie Essex.
  • Co-author of a paper explaining an aspect of the ‘Resolutions’ approach, the ‘Words and Pictures’ storyboard for children, published June 2008 (issue 97) in Context, the magazine of the Association of Family Therapy and Systemic Practice in the UK.
  • Margaret has facilitated workshops at national and regional conferences, including the Association of Family Therapy (Bristol), South West Family Therapy (Dillington), South Gloucestershire Safeguarding Board 2009 Conference ‘Working Creatively with Denial’ and (with Susie Essex) at the international ‘Signs of Safety Gathering’ at Gateshead in August 2008.
  • May 2009 in Zeeland (Netherlands) with Susie Essex, presented a symposium upon fictitious and induced illness entitled 'Safety Planning in High Risk Cases'.
  • Concurrent with private practice through Child and Family Solutions, Margaret has between 1998 and 2011 acted in an honorary capacity within a clinical CAMHS team headed by Susie Essex, Consultant Family Therapist at Southmead Hospital, Bristol.

To request a detailed CV, please click here.

To contact Child and Family Solutions, click here.

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Susie Essex provides consultancy to Child and Family Solutions, and occasional co-working.

Summary:
Susie has over 35 years’ experience in child protection work.

In the early 1990’s Susie along with colleagues Colin Luger, John Gumbleton and Andy Lusk within the NSPCC, developed the Resolutions approach to denied/disputed child abuse. The approach was developed in response to older children who had come forward wanting their abuse to end, but who didn’t want to lose their family.

Along with Andrew Turnell, Susie Essex co-authored a book: Working with Denied Child Abuse: the Resolutions Approach (McGraw Hill, 2006).

Susie has published a number of papers on subjects related to child protection and the Resolutions approach.

Books, Papers & Articles

Margaret Hiles, Susie Essex, Dr. Amanda Fox & Colin Luger
Words and Pictures

The Words and Pictures Storyboard:
Making Sense for
Children and Families

Paper published June 2008 in
Context, the Magazine of the
Association of Family Therapy

Margaret Hiles & Colin Luger
Working with Denial

The Resolutions approach:
working with denial in
child protection cases

Paper published 2006 in
Journal of Systemic Therapies

Andrew Turnell & Susie Essex
Turnell Essex

Working with Denied Child Abuse:
the resolutions approach

Margaret Hiles
Margaret Hiles

Research paper (2002):

How do parents explain the contribution of the Resolutions programme to their task in the parenting and protection of their children?